Return & Exchange

Hassle-Free Returns & Exchanges at ABC Naturals!

At ABC Naturals, your satisfaction is our priority. If something isn’t right with your order, don’t worry — our return and exchange process is quick and easy to ensure a smooth shopping experience.

What Can Be Returned or Replaced?

  • Wrong or Expired Products: If you receive the wrong product or an expired item, let us know within 7 days of delivery, and we’ll make it right.

  • Damaged or Missing Products: If your package arrives damaged or with missing items, notify us within 2 days of delivery for a quick resolution.

How to Initiate a Return or Replacement

  1. Contact Us Promptly:

  2. Provide These Details:

    • Order number

    • Contact information

    • Brief explanation of the issue (wrong product, damage, missing items, etc.)

  3. Our Review: Our team will review your request within 2 business days.

  4. Return Process:

    • Pickup Service (if available): We’ll arrange a convenient pickup from your location.

    • Self-Shipment (if pickup unavailable): You can send the product back using a reliable courier service. We’ll reimburse reasonable courier charges.

  5. Verification & Action: After receiving and inspecting the product(s), we’ll process either:

    • A replacement (depending on stock availability), or

    • A refund, processed within 7 business days.

What Cannot Be Returned or Replaced

  • Opened, used, or tampered products.

  • Products without original packaging (labels, mono cartons, etc.).

  • Return/replacement requests made after 7 days (wrong/expired products).

  • Damage or missing product claims reported after 2 days of delivery.

We’re Here to Help

If you have any questions about our return and exchange policy, don’t hesitate to reach out. Our team is always happy to assist you!

📧 abcnaturalspk@gmail.com
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